Advanced Operator Training
Even experienced operators will benefit from refining their skills and exploring advanced features. This tailored training helps you optimize your operations, solve specific challenges, and unlock the full potential of your BATMs.
This session will focus on the specific topics you choose, allowing us to explore them in detail. Whether you have particular areas you'd like to improve or issues you're facing, we will tailor the session to meet your needs. You can either provide a list of topics or let us recommend the best approach based on your goals. We’ll also help determine the optimal session length, depending on the complexity of the subjects you'd like to cover. As for VPN, we can talk for hours.
Please note that this session assumes you are already familiar with the basics of BATM operation, which is covered in our New Operator Training. The advanced session is for operators who are looking to deepen their knowledge and refine their skills.
All in all, if not agreed differently, we will cover the same topics as for the New Operator training, but in bigger detail.
Custom Services Product Introduction
Our Custom Services Product Introduction provides in-depth, hands-on training on all aspects of GB products, including machine types, the GB Safe, and its key differences compared to BATMs. Learn everything you need to successfully run your crypto business, with a detailed walkthrough of the buy/sell process.
CAS Server
In the advanced training, we will cover the CAS functionalities in detail and also we can have a look e.g. at the extensions development.
Terminal Configuration
Master your terminal’s full potential with our Terminal Configuration training. Learn about all available options, best practices, and valuable tips to ensure efficient operation.
Terminal VPN
Understand the importance of the Terminal VPN and how to configure it. This detailed training focuses on the VPN setup and explains configuration files in depth, ensuring your system operates securely and smoothly.
Admin VPN
Our Admin VPN training provides a thorough understanding of its necessity and configuration. Get practical insights into VPN setup and configuration files to maintain a secure and reliable network.
AML/KYC
Stay compliant with our AML/KYC training. We explain how to implement AML/KYC processes in CAS, covering customer tiers, requested data, GDPR compliance, and customer authentication protocols.
Crypto Settings
Unlock the full potential of your business with our Crypto Settings training. We provide a comprehensive overview of every buy/sell strategy, highlighting the pros and cons of each approach to help optimize your operations.
Logs Analysis
Learn how to troubleshoot and resolve issues with our Logs Analysis training. Understand how to analyze errors in Master, Admin, Gate, and event logs, and why effective log analysis is crucial for smooth operation.
GB Safe
Dive deep into the operation of the GB Safe with our specialized training. Gain hands-on experience with this vital product and ensure its optimal performance in your system.
SW Security Review
Protect your server and CAS system with our SW Security Review training. Learn standard security setups, including VPN, and discover best practices and tips to safeguard your system beyond CAS.
Server Upgrade
Stay ahead with our Server Upgrade training. Understand the importance of upgrading, the upgrade procedure, and the difference between major and patch releases for smooth, uninterrupted upgrades.
Cash Device Configuration
Optimize your cash handling operations with our Cash Device Configuration training. Learn how to upgrade your Acceptor/Recycler and configure your Recycler/Cash Dispenser for optimal performance.
VPN Configuration
Ensure your system’s security with our VPN Configuration training. Learn how to configure both terminal and admin VPNs with detailed instructions on the necessary configuration files.
Other than this, we can focus more on the HW components and e.g. their right maintenance.
The training is conducted in person, either at your location, at our GB offices, or online via Google Meet.
Please note that the onsite version of this service is currently available only to clients operating within Europe. Travel expenses associated with the trainer's journey to the designated location are not included in the service price and will be calculated individually.